Help and Contact
Top ten customer enquiries
- Was my order successful?
- How can I find out the status of my order?
- My tickets haven't arrived yet
- What does "Currently not available" mean?
- Has my booked event been canceled / postponed?
- I would like to return my purchased tickets. What can I do?
- Can I change or cancel my order?
- What functions and benefits does "my eventim" offer me?
- How can I obtain tickets for wheelchair users and their companions?
- What are the possible methods of payment?
- Questions before purchase in our ticket shop
- Enquiries about events, artists, and dates
- Questions on orders placed and tickets supplied
- Questions about event travel
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